Comments on: Support Of Commercial Software vs Open Source Software http://davybrion.com/blog/2009/03/support-of-commercial-software-vs-open-source-software/ Trying to walk that thin line between intelligence and ignorance Thu, 29 Jul 2010 21:01:23 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Pass the Source » Freely Supported http://davybrion.com/blog/2009/03/support-of-commercial-software-vs-open-source-software/comment-page-1/#comment-22185 Pass the Source » Freely Supported Thu, 09 Jul 2009 21:52:01 +0000 http://davybrion.com/blog/?p=1216#comment-22185 [...] source projects are likely to be faster to resolve problems than good proprietary solutions.  In a March blog posting, software developer Davy Brion discussed at length the weakness of choosing software based simply [...] [...] source projects are likely to be faster to resolve problems than good proprietary solutions.  In a March blog posting, software developer Davy Brion discussed at length the weakness of choosing software based simply [...]

]]> By: What Microsoft Should Do For .NET Open Source | The Inquisitive Coder - Davy Brion’s Blog http://davybrion.com/blog/2009/03/support-of-commercial-software-vs-open-source-software/comment-page-1/#comment-16821 What Microsoft Should Do For .NET Open Source | The Inquisitive Coder - Davy Brion’s Blog Mon, 25 May 2009 20:37:13 +0000 http://davybrion.com/blog/?p=1216#comment-16821 [...] Then there is the issue of support. I’m not going to repeat myself so i’ll just link to a previous post of mine which covers that topic: Support Of Commercial Software vs Open Source Software. [...] [...] Then there is the issue of support. I’m not going to repeat myself so i’ll just link to a previous post of mine which covers that topic: Support Of Commercial Software vs Open Source Software. [...]

]]> By: Stefan Jaworski http://davybrion.com/blog/2009/03/support-of-commercial-software-vs-open-source-software/comment-page-1/#comment-10861 Stefan Jaworski Tue, 31 Mar 2009 07:22:13 +0000 http://davybrion.com/blog/?p=1216#comment-10861 mmm, the other side of the coin argument. agreed. mmm, the other side of the coin argument. agreed.

]]> By: Davy Brion http://davybrion.com/blog/2009/03/support-of-commercial-software-vs-open-source-software/comment-page-1/#comment-10816 Davy Brion Mon, 30 Mar 2009 19:32:08 +0000 http://davybrion.com/blog/?p=1216#comment-10816 @Stefan i agree that there is no such thing as a 'free lunch', i just find it funny how some people actually think paying a lot for junk food is somehow better @Stefan

i agree that there is no such thing as a ‘free lunch’, i just find it funny how some people actually think paying a lot for junk food is somehow better

]]> By: Stefan Jaworski http://davybrion.com/blog/2009/03/support-of-commercial-software-vs-open-source-software/comment-page-1/#comment-10815 Stefan Jaworski Mon, 30 Mar 2009 19:19:05 +0000 http://davybrion.com/blog/?p=1216#comment-10815 Does open source software gaurantee that I will need support? I wouldn't want the developers of that software to produce a quality product, that does what it promised to do, without fail, leaving the them to starve of hunger. The IT world is not devoid of sound business principals and it is understandable that management, that primarily understand business principles, would be pretty sure that there is no free lunch in business, unlike the economists of the world, who forgot about supply and demand. Does open source software gaurantee that I will need support? I wouldn’t want the developers
of that software to produce a quality product, that does what it promised to do, without fail,
leaving the them to starve of hunger.

The IT world is not devoid of sound business principals and it is understandable that management,
that primarily understand business principles, would be pretty sure that there is no free lunch
in business, unlike the economists of the world, who forgot about supply and demand.

]]> By: Davy Brion http://davybrion.com/blog/2009/03/support-of-commercial-software-vs-open-source-software/comment-page-1/#comment-10801 Davy Brion Mon, 30 Mar 2009 09:41:08 +0000 http://davybrion.com/blog/?p=1216#comment-10801 yeah that's pretty much an extension of the possibility of fixing an issue yourself yeah that’s pretty much an extension of the possibility of fixing an issue yourself

]]> By: teranex http://davybrion.com/blog/2009/03/support-of-commercial-software-vs-open-source-software/comment-page-1/#comment-10794 teranex Mon, 30 Mar 2009 07:21:26 +0000 http://davybrion.com/blog/?p=1216#comment-10794 I think there is even another method of getting support, in case of a bug in an open source application that you use: offer to pay a developer to fix it, as suggested by Jeff Atwood: http://www.codinghorror.com/blog/archives/001247.html. I really like this idea, when you find a bug in an open source application that you really really want to have fixed and can't do it yourself, just offer to pay one of the developers to do it for you. If you use open source software and you pay a developer just a few times, it will probably still be a lot cheaper than paying for a similar commercial app (or even for a support contract) and the bugs will probably be fixed even faster... I think there is even another method of getting support, in case of a bug in an open source application that you use: offer to pay a developer to fix it, as suggested by Jeff Atwood: http://www.codinghorror.com/blog/archives/001247.html.
I really like this idea, when you find a bug in an open source application that you really really want to have fixed and can’t do it yourself, just offer to pay one of the developers to do it for you. If you use open source software and you pay a developer just a few times, it will probably still be a lot cheaper than paying for a similar commercial app (or even for a support contract) and the bugs will probably be fixed even faster…

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